Reconciliation
Payout History
The Payout History table gives you a complete list of all generated payouts, including key details for each record:
| Column | Description |
|---|---|
| Date | The date the payout was generated |
| Payout ID | A unique identifier for each payout record |
| Amount | The net amount deposited to your destination account |
| Receiving Account | The destination account where the payout was sent |
| Status | Current state of the payout |
Payout Breakdown
Clicking on any Payout ID opens the Payout Details panel, which shows a full breakdown of how the net payout amount was computed:
| Item | Description |
|---|---|
| Gross Amount | Total payments included in the payout |
| Fees | Local and Foreign fees per payment deducted from the payout |
| Refunded | Amount returned to customers via refunds |
| Disputed | Amount held due to disputes |
| Adjustments | Debit or credit adjustments |
| Withholding Tax | Applicable withholding tax (2%) from Fees Net of VAT added in the payout |
| Net Amount | Final amount deposited to the destination account |
Transaction Logs
Each payout detail also includes a Transaction Logs table, which itemizes every transaction included in that particular payout. This is useful for tracing specific entries during reconciliation. Each log entry contains:
- Type - Transaction type (e.g. Payment, Adjustment, Dispute, etc.)
- Transaction Date - Exact timestamp of the transaction
- Gross Amount - Amount before fees
- Fee - Fee deducted for the transaction
- Net Amount - Amount after fees
- Description - Additional context for the entry
Exporting Payout Reports
To reconcile payouts against your internal records, you can export individual payout reports directly from the dashboard.
- Go to Payouts from your merchant dashboard.
- In the Payout History table, locate the payout you want to reconcile.
- Click Export on the corresponding row.
- The report will be downloaded as a CSV file containing the full transaction breakdown for that payout.