Website Guidelines
Ensure your website or online presence meets the following requirements when you submit for onboarding with PayMongo and its partners.
Online Presence Options
Choose one of the following:
- Website (must meet all requirements below)
- Facebook Business Page (publicly accessible)
- LinkedIn Profile (available for certain e-wallets only — confirm with PayMongo support first)
Website Requirements
Your website must meet all of the following requirements:
| Requirement | Details |
|---|---|
| Publicly Accessible | No password protection or restricted access |
| Complete & Functional | Not work-in-progress, placeholder, or under construction |
| Pricing in PHP | Display price range in Philippine Peso (PHP) |
| Philippines Address | Physical address visible and located in the Philippines, matching your business docs |
| Terms & Conditions | Visible link or page (required) |
| Privacy Policy | Visible link or page (required) |
| Return & Refund Policy | Visible link or page (required) |
| Contact Details | Visible customer service contact information, email, or contact form (required) |
Not Accepted
The following do not qualify as valid online presence:
- App Store links (iOS App Store, Google Play, etc.)
- Password-protected websites
- Work-in-progress or placeholder sites
- Private social media profiles
- Social media profiles other than Facebook Business Page (except LinkedIn for certain e-wallets)
Why are these requirements important?
Our partners require a valid, verifiable online presence to:
- Confirm your business identity.
- Ensure compliance with onboarding standards.
- Provide assurance to customers that your business is legitimate and operational.