Review Transfer Approval Requests

Overview

When transfer approvals are enabled, every new transfer creates a request that appears on the Requests & Approvals dashboard. Assigned approvers review the request details and approve or deny it. This is the same dashboard used for expense and invoice approvals.

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1. Open the Requests & Approvals page

1. Navigate to Settings > Requests & Approvals.
2. The page shows two tabs:
   • Pending Approval — Shows only requests waiting for your action. This is the default tab.
   • All Requests — Shows all requests regardless of status.

The Approval Settings link at the top of the page opens Product Settings > Approvals where you can manage templates.

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2. Find the request

Use the search bar to find a request by name, requester, or request ID. Use the dropdown filters to narrow results:

The table shows these columns: Request ID, Request Name, Requester, Product/Type, Date, Amount, Status, and Approval Step.

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3. Review the request details

Select a row to open the request details. The modal shows:

Review Request — The transfer amount, status badge, workflow step, and submitted date.

Request Details — Requester email, product, type, approval step, and current approver.

Transfer Details — The destination account name, account number, destination BIC, and source account.

If the request includes supporting documents, they appear in a Supporting Documents section with download links.

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4. Approve or deny the request

Approve a request

1. Select Approve from the request details or the table row.
2. If the template has multiple stages, the request moves to the next approver.
3. Once all required approvals are collected, the transfer proceeds to processing.

Deny a request

1. Select Deny.
2. Enter a reason for the denial. This field is required and has a 500-character limit.
3. Select Confirm.
4. The transfer is rejected and does not proceed. The requester can see the denial reason in the request details.

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What happens after a decision

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